Terms and conditions

Last updated: [November, 2025]

Welcome to Verdae Wellness,  owned and operated by Verdae, LLC (“we,” “our,” or “us”). By accessing or using our website, blog, online shop, or any digital or physical products, you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase.


1. General Information

Verdae, LLC provides both educational wellness resources and thoughtfully crafted physical products designed to support holistic living. This includes, but is not limited to, digital guides, e-books, courses, candles, and other lifestyle goods sold through our online platforms.

All information and materials shared through our website, blog, and products are for informational and educational purposes only.

By using this website, you acknowledge that you are at least 18 years old (or have parental consent) and agree to abide by these Terms and Conditions.


2. Not Medical Advice

The information provided by Verdae Wellness — including blog posts, guides, and digital products — is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
All educational content is based on the principles of Traditional Chinese Medicine (TCM) and holistic wellness philosophy.

Always consult a qualified healthcare professional before making changes to your healthcare routine, including herbal use, supplements, or diet. Your participation in any Verdae Wellness offering is voluntary and at your own discretion. 

The information shared on the Verdae Wellness website, blog, emails, and digital guides is intended for educational and informational purposes only. It is not medical advice and should not be used as a substitute for care from a qualified healthcare professional.

Traditional Chinese Medicine offers supportive practices, but every body is unique. Always consult your physician, midwife, acupuncturist, or other licensed provider before making any changes to your healthcare plan, especially during pregnancy, postpartum, when trying to conceive, or when managing medical conditions.

Use of this site and its content does not create a patient–practitioner relationship.

If you are experiencing new or concerning symptoms, please seek in-person medical evaluation.


3. Product Information and Safety

All Verdae candles and other physical goods are designed for personal, household use. Please use each product according to its specific safety instructions.

Candle safety:

  • Never leave a burning candle unattended.

  • Keep candles away from children, pets, and flammable materials.

  • Trim wicks to ¼ inch before each use and ensure the candle is clean and free of dirt and debris before using.

  • Burn on a stable, heat-resistant surface away from drafts.

We make every effort to provide accurate product descriptions, including ingredients and materials. However, individual sensitivities vary, and Verdae, LLC is not responsible for allergic reactions or misuse of any physical product.


4. Orders, Payments & Refund Policy

All prices are listed in U.S. dollars. Payments are processed securely through our e-commerce platform.

Digital products (such as guides, e-books, and courses) are delivered electronically and are non-refundable once purchased.

Physical products (such as candles and lifestyle goods) may be eligible for replacement or store credit only if damaged or defective upon arrival. To request assistance, please contact info@shopverdae.com within 7 days of delivery with your order number and photos of the issue.


5. Intellectual Property Rights

All content, materials, logos, designs, and written works on this website and within Verdae products are the intellectual property of Verdae, LLC and Dr. Kerry Gilbert.

You may not reproduce, distribute, modify, or share any content — in whole or in part — without express written permission.
All Verdae materials are intended for personal use only and may not be resold or used for commercial purposes.


6. Privacy

We value your privacy. Any personal information collected (such as name, email address, or shipping information) is used solely to fulfill orders, deliver products, and share updates you’ve opted into.

We never sell or rent your personal information to third parties. For full details on how your data is handled, please review our Privacy Policy.


7. Disclaimer of Warranties

Verdae, LLC provides all content, digital materials, and physical products “as is,” without warranties of any kind, either express or implied. We make no guarantees about specific results or outcomes, as experiences vary depending on individual circumstances, lifestyle, and environment.


8. Limitation of Liability

By using this website or purchasing our products, you agree that Verdae, LLC, Verdae Wellness, and Dr. Kerry Gilbert are not liable for any damages, injuries, allergic reactions, or losses resulting from the use or misuse of our content, information, or materials.


9. Shipping and Delivery

Verdae, LLC ships physical products within the United States. Processing times may vary based on inventory and demand. Estimated shipping times are provided at checkout, but may vary due to carrier delays beyond our control.

We are not responsible for lost, stolen, or delayed packages once items have been shipped.


10. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our offerings, policies, or applicable laws. The updated date at the top of this page reflects the most recent revision.


11. Contact Us

If you have questions about these Terms or need assistance with an order, please contact us:
📧 info@shopverdae.com
🌐 www.verdaewellness.com
🏷 Verdae, LLC